What does the 1 Year Enhanced Support Plan cover | Fusion3

The 1 Year Enhanced Support PLan enables our support team to help you with any reasonable question beyond ‘break/fix’ issues. This is not an extended warranty, nor priority support.

The best way to explain this is if you were to contact our support team starting with “My 3D printer is working fine, but….”.

Examples of the times when this could be useful:
– New users requiring extra assistance
– Expert users whose time is valuable and would benefit from faster problem solving for items such as material selection for advanced tasks, designing features for 3D printing, customizing settings