We have experimented with a wide variety of transaction systems and found that a quote to order process is still preferred by our customers. Most of our customers are large companies or educational institutions and need a price quote to get approval from higher-ups. A large percentage of those also will pay using a purchase order which also requires a quote in hand. Lastly, our printers are shipped to the customer via LTL freight truck or International Air Freight. Shipping prices vary greatly based on location and other factors and need to be quoted for each order and a flat rate pricing system would require us to overcharge some customers at the expense of others.
Why do you have a quote process instead of an online store?
by Site Admin | Jul 22, 2015