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Yes, Fusion3 will continue to provide technical support to users who prefer to use Simplify3D over REACTOR. We understand that there’s a wide range of reasons for this, ranging from specific product features, long-established familiarity with the software, specific workflows and the cost of training your staff.

However, please remember, there are known issues that signficiantly impact the performance of your Fusion3 3D printer caused by versions of Simplify3D that contributed to the decision for Fusion3 to develop its own slicer software and to continue to use Simplify3D can prolong these issues.

We will continue to encourage all users to upgrade to REACTOR in order for our customer support team to best assist you.