CUSTOMER UPDATEFUSION3 STATUS

MAY 14, 2020

 

Dear Fusion3 Customers, Prospects, and Business Partners;

 

If you or any of your colleagues or family members are affected by the pandemic, please know our best wishes are with you.

 

PREPAREDNESS

Fusion3 was aware early on of the potential of a pandemic and its impact on the world economy, and took steps to protect our business (and customers), especially in our role as an essential business as part of our country’s manufacturing infrastructure.

 

PRODUCTION CAPACITY

Our Greensboro, NC production facility, is running with no interruption.

Over three years ago, we decided to keep our supply chain close and source very few parts from overseas. Two months ago, with the prospect of the pandemic approaching, we made a point to secure inventory of critical components that would last us through the end of 2020 if needed.

 

STAFFING

We have an incredible, high-performing team here at Fusion3 and are taking every reasonable precaution to protect their welfare.

Those employees in roles that do not require their physical presence in our facilities are working from home (our sales & technical support teams, for example). Customers should not notice any difference in the quality of service and professionalism of our staff.

Our factory production staff have a number of precautions in place to ensure their safety, including required hygiene, sanitation across all steps of the manufacturing process, and increasing social distance when employees are working together as well as split shifts.

 

LEAD TIMES

Thanks to the hard work of our team to ensure business continuity, increased demand from customers, and our designation as an essential manufacturer / supplier to the defense industry, we are currently at a 7 to 10 day lead time.

 

 

SPARE 3D PRINTING CAPACITY FOR CRITICAL ITEMS

Fusion3 may have spare capacity to assist with critical needs of our healthcare system here in North Carolina and across the country. In addition, we may be able to rally our customer base to assist with additional 3D printing of important items.

Please contact Fusion3 to inquire how we may be able to assist.

 

Again our best wishes go out to you all!

 

Sincerely,

Chip Royce
CEO / VP Sales & Marketing
Fusion3