CONTACTTECHNICAL SUPPORT

Fusion3 strives to provide the best service & support in the 3D printing industry.

To request assistance from our support team, please have the person operating your Fusion3 3D printer contact us using the methods below.

Available Monday through Friday, 8am and 8pm US Eastern Time, except for public holidays.

VIA EMAIL (PREFERRED)

To contact our technical support team via email:

1) Send an email to: support@fusion3design.com.

Please include in your email your 3D printer’s serial number, the nature of your issue, and include relevant pictures and/or the factory file and gcode of the part in question.

OR

2) Complete the form below:

 

VIA PHONE

To speak with Fusion3’s tech support:

1) Call the Tech Support Desk at +1-877-452-0010 x2.

During peak hours, we may be on the line with another customer and you might reach our voicemail. Please be sure to leave a message. We will return all calls as soon as possible, in the order they are received.

OR

2) Schedule a time for a tech to call you using the interactive calendar below:

Attend A Live, Online Demo

Each week we host live, online webinars to demonstrate the capabilities and features of our F410 3D printers.

Over the course of 1 hour, we take you an entire sample print, from preparing your CAD file, to removing the part from the print bed, and  with 2 way audio, you are encouraged to ask questions along the way.

Please look for an email shortly!