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FREQUENTLY ASKEDQUESTIONS

To find a specific question or browse answers from our FAQ’s, please select a category below. If you have a question that isn’t answered here, please contact either Fusion3 sales (sales@fusion3design.com) or our Technical Support (support@fusion3design.com).

What is slicer software? Why is it needed?

3D printing slicer software controls every aspect of your 3D print. It translates 3D models into instructions your printer understands. Slicer software can also provide other features, including selecting the different materials you wish to print with, optimizing your printer’s settings for each material and other advanced capabilities including incorporating multiple parts into one print, setting how solid (infill) your part should be and creating support structures in the event they are needed to print your part.

What slicer software does Fusion3 bundle with its 3D printers?

Fusion3 bundles its REACTOR 3D printing software (slicer) with its 3D printers ($149 value) (one copy, one seat). REACTOR, is a commercial slicing program (not an open-source program customized for our needs), that harnesses the capabilities of our 3D printers, easy-to-use but posesses powerful features expected by our professional users.

What operating systems does REACTOR support?

Fusion3 REACTOR is limited to Microsoft Windows as over 98% of Fusion3 customers are on that platform and we did not have the business case to invest on either Linux or MacOS. For customers on those platforms, we either suggest running the software in a Windows virtual environment or, in extreme cases, continuing to use Simplify3D 4.0.1, although material profiles and our ability to provide technical support may be somewhat constrained.

What file types can REACTOR process?

REACTOR can generate output files (g-code) from imported .STL, .OBJ, .PLY and .OFF  files.

Is REACTOR ‘Open-Source’?

No, REACTOR is not ‘open-source’ software. REACTOR is a high-quality, commercial 3D printing slicer, created in partnership with Create it REAL using their REALvision print engine.

REACTOR has all the features that you would expect in a traditional 3D printing slicer plus several unique features specific to Fusion3’s 3D printers.

Can REACTOR be used with other 3D printers?

Fusion3’s REACTOR is only compatible with our 3D printers, nor for sale on the open market.

What if I have a suggestion for a new feature (or find a feature missing) in REACTOR?

If there are features missing from REACTOR that are critical for you, or if you have feature ideas or requests, please contact our support team at SUPPORT@FUSION3DEISGN.COM.

We welcome your feedback and suggestions!

Your input is vital to our ability to update and improve REACTOR.  We anticipate making regular updates to REACTOR to ensure a stable and continually improving product.

What if I order a new printer and want it to come with Simplify3D instead?

For some period of time,

Does Fusion3 provide default settings (material profiles) for use with REACTOR?

Yes, Fusion3 extensively tests filaments from a wide variety of different material suppliers to ensure compatibility with Fusion3 3D printers and optimal print results when used.  These settings are already within REACTOR and updated automatically when new profiles are created or updated over the internet. For customers still using Simplfiy3D, update profiles can be downloaded from the Fusion3 website in the Manuals & Downloads section.

Does REACTOR create support structures?

Yes, REACTOR will generate breakaway support structures, using the base material that the part is being printed in, only in places where the model requires it.

Does REACTOR provide an estimate for how long it will take to print my part?

Yes, REACTOR provides a very accurate estimate of the total time to print and amount of filament used (by weight) for each print.

Can you edit models in REACTOR?

You can change the scale size of your models in REACTOR and orient the model for the most efficient print orientation. However, REACTOR does not allow the user to make any design changes to the model.

Can you print multiple parts using REACTOR?

Yes, you can print more than one model with REACTOR, the model can also be different. REACTOR will help you generate the most efficient placement of the models on the build plate for quality and timely printing.

Are multiple parts printed one at a time? Or all at once?

You have 2 choices in REACTOR. You can either have your parts printed all at once, printed layer by layer and the tool path is optimized for the shortest travel time between parts OR, taking a longer period of time, print each part in sequence. If you choose to print each part in sequence, the part cannot exceed 3 inches in height.

Can you control the printer using REACTOR on a desktop/laptop?

REACTOR is not designed to control your Fusion3 printer. Our printers work as independent devices and can only be controlled via their front touchscreen controls or through the onboard web interface.